Find out how accessible our website is, how to report accessibility issues and what to do if you can't access parts of the website.
Accessibility statement for heritage.suffolk.gov.uk
This website is run by Suffolk County Council Archaeological Service.
We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We work to the content guidelines provided by Suffolk County Council to help website editors improve accessibility.
Make your device easier to use
AbilityNet has advice on making your device easier to use if you have a disability or impairment.
This includes how to:
- make text larger
- magnify the screen
- change fonts and colours
- make your mouse pointer easier to see
- using your keyboard instead of a mouse
- making your device talk to you
You can translate this website to your preferred language by changing the settings in your browser (such as Internet Explorer, Chrome or Safari).
How accessible is this website
We know some parts of this website aren’t fully accessible, for example some:
- images contain text which you may not be able to read
- links don't make sense on their own
- PDF documents aren’t fully accessible to screen readers
- videos don’t have captions or audio description
- interactive tools are difficult to navigate using just a keyboard
What to do if you can't access parts of this website?
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- email email@example.com
- call 01284 741230
We’ll consider your request and get back to you as soon as possible.
You can call 0345 606 6067 if you need to talk to us using an interpreter. Find out more about our interpreting and translating services.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website.
If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact the Archaeological Service by emailing firstname.lastname@example.org.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)
Contacting us by phone or visiting us in person
We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.
Suffolk County Council's main offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
Find out more about our interpreting and translation services, including how to contact us to make a request.
Technical information about this website's accessibility
Suffolk County Council Archaeological Service is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Non accessible content
The content listed below is non-accessible for the following reasons.
Non compliance with the accessibility regulations
PDFs and other documents
Some of our PDFs and other documents are not formatted so they’re accessible to a screen reader. This doesn’t meet WCAG 2.1 success criterion 4.1.2 (Name, role value). By September 2020, we plan to fix the top 10% most viewed documents. Any new documents we publish should meet accessibility standards where they are required for essential services or users who are likely to have disabilities or impairments.
Content that's not within the scope of the accessibility regulations
You can find the complete list of content exempt from meeting the accessibility regulations on legislation.gov.uk.
PDFs and other documents
Many of our older PDFs and other documents don’t meet accessibility standards. For example, they may not be structured so they’re accessible to a screen reader. This doesn’t meet WCAG 2.1 success criterion 4.1.2 Name, Role Value.
The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we don’t plan to fix old PDF newsletters that might still be published and accessed through our website.
We plan for the top 10% most viewed PDFs and other documents published since 23 September 2018 (and essential service documents published before) to meet accessibility standards by 23 September 2020.
Online maps and mapping services are exempt from meeting the accessibility regulations. From 23 September 2020 we'll ensure that where maps are intended for navigational use essential information is provided in an accessible digital manner.
How we tested this website
This website was last tested in September 2020 by Suffolk County Council Archaeological Service.
We used a combination of methods to test the accessibility of heritage.suffolk.gov.uk, including:
- website test (WAVE Web Accessibility Evaluation Tool)
- manual test
We tested our website, available at https://heritage.suffolk.gov.uk
This statement was prepared on 15 September 2020.